Parent Support Resources

Health and Safety Updates

YMCA New Americans Initiative Free ESL Virtual Classes

The YMCA  New Americans Initiative has a comprehensive virtual program serving individuals from all five boroughs in New York City.  In addition to on-line ESOL classes that focus on workforce development, technology and U.S. Civics, participants and community members can take advantage of weekly conversation classes, resources and referrals for services focused on immigration law, food, childcare, healthcare, etc., capacity building workshops and individual case management support, should they need.  

Our current cycle of classes is open for enrollment, we have space for beginner, intermediate and advanced classes that your constituents can take advantage of.  We offer four 10 week cycles annually and participants are welcome to stay as long as they need, to achieve their goals.  Beginner, Intermediate, Advanced and ABE (Adult Basic Education) classes are offered Monday-Thursday, in the morning, afternoon and evenings between 9:00am-9:00pm.  

To register for ESL classes, prospective students can click the following link:


Resources for Immigrant Communities During COVID-19 Pandemic

Ethnic and Community Media Roundtable

MOIA Commissioner Bitta Mostofi Mostofi, Department of Health Commissioner Oxiris Barbot, and Department of Education Chancellor Richard Carranza hosted a Community and Ethnic Media virtual round table to ensure that community and ethnic press have access to critical COVID-19 updates. Watch the discussion here.

Celebrating Ramadan: Ramadan Mubarak!

 In partnership with community organizations, the City is prepared to serve over half a million meals during Ramadan at 32 DOE grab-and-go sites in neighborhoods with a high need during Ramadan. 

Visit to find a location near you. View and share this message in multiple languages.

Call 311 for Rent Support

The City has activated a new hotline to assist tenants. Receive guidance on pressing issues like harassment, eviction, and benefits access. Additional support will be provided by the Mayor’s Office to Protect Tenants who can connect callers to free legal help.

Meal Hub

The New York City Department of Education is committed to making three free meals available daily for any New Yorker. Any New Yorker who wants one can get three free meals a day at more than 400 Meal Hubs across the city.

  • Meals can be picked up at all Meal Hubs 7:30 am to 1:30 pm, Monday through Friday
  • Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm
    • No one will be turned away at any time
    • All adults and children can pick up three meals at one time
    • Vegetarian and halal options available at all sites
  • No dining space is available, so meals must be eaten off premises
  • Parents and guardians may pick up meals for their children
  • No registration or ID required

Use our Meal Hub lookup tool to find a location near you! 

What's on the Menu

Government Agencies

1.  Unemployment - How to File?
2. Mental Health:
3.  Temporary Assistance for Needy families (TANF)

NYC Taxi is hiring for delivery work!

·         Pay is $15/hour, plus mileage and toll reimbursement.

·         Sign up at or share on Twitter in multiple languages. 

WeSpeakNYC now has free, weekly online classes!

The classes offer a way for participants to practice English conversation skills, make new friends, and learn about City services being offered for immigrant residents during the COVID19 outbreak.

We Speak NY.

Census Contest

  NYC is 11 points behind the nation on census numbers, so Lin-Manuel Miranda is working with NYC Census 2020. Fill out the census online in the next week for a chance to win a call from him.

o  Check out and share the instructions

Unemployment Benefits and New Student Loan Debt Tips During COVID-19

 Learn what benefits you may qualify for and how to apply. A new FAQ is available in multiple languages. View the FAQ.

Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, federal student loan payments are automatically suspended, without interest or penalties, for six months. No action is required by borrowers. View tips for federal student loan holders.

Internet Connections


Schools distributed their inventory of electronic devices to families this week. At this time, there are several options for free internet access, as follows: 

  • AlticeUSA is providing free internet service for all students for 60 days. Please call 866-200-9522 to enroll. 

  • Comcast - Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit www.internetessentials.comOpens in a new browser tab. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish. 

  • Spectrum - Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395. 

  • Charter - Charter is offering free internet for 2 months. 1 (877) 906-9121Opens in a new browser tab 

  • AT&T - AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families. 

  • Verizon - Verizon does not have special offers, but is following the FCC agreement. 

  • Sprint - Sprint is following the FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot spots for 60 days at no extra charge. 

  • T-Mobile - T-Mobile is following the FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge. 

Remote Learning Platforms

Use these resources to help you sign up for your Accounts:

Community Testing Update

5 new community testing sites will serve at-risk patients (seniors and those with symptoms)

·         On track to test 3,600 patients this week -- up to 7,000 starting next week

·         Testing sites currently open at NYC Health + Hospitals:

o    Brooklyn: H+H Gotham, East New York

o    Bronx: H+H Gotham, Morrisania

o    Staten Island: Vanderbilt Health Center, Clifton

o    Manhattan: Sydenham Family Health Center, Harlem

o    Queens: H+H Queens Hospital, Jamaica

·         Additional sites are currently open through, use the code NYCCARE30 to make an appointment or call 1-888-ONEMED1.